Provider Search

Important Notice for Location Search:

Provider information contained in this directory is updated weekly at a minimum, but may have changed since the last update.

How do you choose the right provider?

Some benefit plans require prior approval for outpatient services.

Use the number on the back of your insurance card to confirm benefits and authorization requirements.

For members outside of California

Please check with your provider before scheduling your appointment or receiving services to confirm that the provider is participating in our network.

Reporting Inaccuracies:
Members may report possible inaccurate, incomplete or misleading information listed in the provider directory by using the “Report Invalid Info” button found on the Provider’s detail page, calling 1-800-557-5745, or emailing provider_feedback@optum.com

Illinois Only: For IL provider demographic inaccuracies, you may also contact the IL Office of Consumer Health Insurance at 1-877-527-9431

For California Residents

Reporting inaccuracies:
California residents may report possible inaccurate, incomplete or misleading information listed in the provider directory by using the "Report Invalid Info" button found on the Provider's detail page, calling 1-800-999-9585, or emailing provider_feedback@optum.com

For Florida Residents

Florida Medicaid Network Adequacy Standards

Important Notice for Search By Name:

Provider information contained in this directory is updated weekly at a minimum, but may have changed since the last update.

How do you choose the right provider?

Some benefit plans require prior approval for outpatient services.

Use the number on the back of your insurance card to confirm benefits and authorization requirements.

For members outside of California
Please check with your provider before scheduling your appointment or receiving services to confirm that the provider is participating in our network.

Reporting Inaccuracies:
Members may report possible inaccurate, incomplete or misleading information listed in the provider directory by using the “Report Invalid Info” button found on the Provider’s detail page, calling 1-800-557-5745, or emailing provider_feedback@optum.com

Illinois Only: For IL provider demographic inaccuracies, you may also contact the IL Office of Consumer Health Insurance at 1-877-527-9431

For California Residents

For Florida Residents

Florida Medicaid Network Adequacy Standards

Important Notice for virtual visits:

Provider information contained in this directory is updated weekly at a minimum, but may have changed since the last update.

How do you choose the right provider? pdf_icon

Some benefit plans require prior approval for outpatient services.

Use the number on the back of your insurance card to confirm benefits and authorization requirements.

Illinois Only: For IL provider demographic inaccuracies, you may also contact the IL Office of Consumer Health Insurance at 1-877-527-9431

For California Residents

Medicaid/Medicare virtual visits notice:

If you have a State Medicaid or Medicare Advantage plan offered by an insurance company virtual visit services are generally not allowed.

If your coverage is through an Employer Offered Retiree Only Medicare Advantage Plan virtual visits are generally a covered service.

If your benefit plan appears to cover virtual visits once you select a provider, it will be up to the selected contracted provider to confirm that your current benefit plan covers these services, if the services are clinically appropriate and if any specific consent forms are required.